Bank of America ends Keep the Change June 2011
One of our readers asked a question this week about Bank of America’s Keep the Change program.
Question from Peter in New York, New York:
“I heard from a co-worker that Bank of America is ending Keep the Change on June 6. Is this true? I searched on Bank of America’s website and could not find any information. Thanks.”
Answer from Marlo’s Money Advice:
We contacted Bank of America directly and this is what we were told:
Thank you for your inquiry dated 6/28/11 regarding the Keep the Change. We understand your concerns regarding the in the promotional match of Keep the Change program.
Please be informed that beginning on 6/6/11, as part of the Keep the Change® match modification, customers who enrolled in Keep the Change prior to 11/30/10 will cease to receive the 5% ongoing match. Customers enrolled in the Keep the Change program will continue to build their savings through the round up of eligible debit transactions and the 100% promotional match for the first 90 days after enrollment.
The following changes will be applied to the Keep the change program:
– You will no longer receive the 5% match.
– You will receive an early payout for the ongoing match.For more information, please call us at 1.800.432.1000, we are available between 7 a.m. to 10 p.m. Monday to Friday; 8 a.m. to 5 p.m. Saturday and Sunday, Eastern Time.We apologize for any inconvenience this may cause and appreciate your understanding in this matter.If we may be of further assistance, please contact us again by e-mail. We value you as a customer and appreciate your business. Thank you for choosing Bank of America.Sincerely, Vignesh Bhagirathi, Bank of America
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Unfortunately, Peter, Bank of America has ended their highly marketed Keep the Change program on June 6, 2011, which also ended the extra money customers could make.
$ $ $
Daven, USAA is a highly respected bank and I think our readers will love to know that USAA, still gives money back for debit card rebates in 2011 . Thank you for your comment.
Doreen, excellent question. I believe certain retailers and Groupon advertisers – such as Fandango – require you to print out your movie pass code. At MarloByDesign, we called a Fandango movie theater manager, and he said the printout had to be presented at his Fandango movie theater. ~MarloByDesign
Peter, you are most welcome. At least bad news is better than no news. Thanks for your inquiry. Please feel free to ask any more questions at any time.
Marlo – Amazing thank you for the quick response. You saved me time in trying to talk to Bank of America’s customer service dept in India or wherever. Great blog!